All pieces in stock and posted the same day. Made by hand in Ireland. FREE shipping on BIRKENSTOCK and orders over €70 within Ireland

Shipping

Shipping

***Please note that Shipping to the US is taking longer than usual - allow up-to 6 weeks***

Orders are shipped at the following rates

Ireland:

Flat fee €10

 

or Free Over €70

 

 

UK Up to 1kg: 

Post €10 

Tracked €20

Express €50

UK 2 to 5kg: 

 

Tracked €25

Express €75

UK 5 to 20kg:

 

Tracked €35

Express €120

 

EU Up to 1kg: 

Post €16

Tracked €25

Express €65

EU 2 to 5kg: 

 

Tracked €25

Express €100

EU 5 to 12kg:

 

Tracked €35

Express €140

EU 12 to 20kg:

 

Tracked €50

Express €190

EU includes Austria, Belgium, Croatia, Denmark, Finland, Germany, Hungry, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden

 

Non-EU Up to 2kg: 

Tracked €25

Express €75

Non-EU 2 to 3kg: 

Tracked €50

Express €85

Non-EU 3 to 8kg:

Tracked €80

Express €125

EU 8 to 20kg:

Tracked €100

Express €210

Non-EU includes Iceland, Isle of Man, Switzerland, Gibraltar, Guernsey, Jersey, Malta, San Marino, Vatican City, Greenland

 

US and rest of the world Up to 1kg: 

Tracked €35

Express €70

US and rest of the world 1 to 2kg: 

Tracked €35

Express €80

US and rest of the world 2 to 10kg: 

Tracked €75

Express €150

 

*If the order exceeds the shipping weights for your region we will contact you to arrange shipping. 

Delicate items, that are liable to breakages during shipping, are only available for collection from The Craft Shop, 11 Glengarriff Road, Bantry, P75 RV02

Orders if in stock will be shipped within 2 business days. If some or all of your order is not available we will contact you.

During the day we are busy in our shop in Bantry. We will always update our website in the evening but if a products sells in the shop on the day you purchase it online we will contact you.

Due to fraud, if shipping address and billing address do not match we will contact you.


To return your product, you should mail your product to: The Craft Shop, 11 Glengarriff Road, Bantry, Cork, P75RV02, Ireland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Breakages and discrepancies

In the rare event of an item arriving broken or where there are incorrect items or items missing from your order, please contact us immediately either by emailing info@craftshopbantry.com or call +353 27 50003 and we will help you.

If something is broken we will request a photograph of the damage and damage packaging. The easiest way is to e-mail us on info@craftshopbantry.com  or call +353 27 50003 and we will help you.

You must notify us within 2 days of having received a damaged or incorrect order.